Last updated: January 2024
Introduction
blaze-fortress ("we", "our", "us") is committed to protecting the privacy of all individuals who use our services, particularly the children and young people who participate in our programmes. This Privacy Policy explains how we collect, use, and protect your personal information.
Information We Collect
We collect information that you provide directly to us when you:
- Register interest in our programmes
- Book a workshop or course
- Contact us with enquiries
- Subscribe to our updates
- Participate in our programmes
Personal Information
This may include:
- Parent or guardian name and contact details
- Child's name and age
- Email address
- Postal address
- Information about learning needs or accessibility requirements
- Emergency contact information
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
How We Use Your Information
We use the information we collect to:
- Process bookings and registrations
- Deliver our educational programmes
- Communicate with you about your bookings
- Send programme updates and resources
- Respond to your enquiries
- Improve our services and website
- Comply with legal obligations
Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract: To fulfil our contractual obligations when you book our services
- Consent: Where you have given explicit consent, such as for marketing communications
- Legitimate interests: To improve our services and communicate relevant information
- Legal obligation: To comply with applicable laws and regulations
Data Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, typically:
- Booking records: 6 years after the last service provided
- Marketing contacts: Until you unsubscribe or 3 years of inactivity
- Enquiry records: 2 years
Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist our operations (payment processing, email delivery)
- Professional advisers (legal, accounting)
- Regulatory authorities when required by law
Your Rights
Under data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Children's Privacy
Given the nature of our services, we handle information about children with particular care. We obtain parental or guardian consent before collecting information about children under 16. We minimise the data collected about children to what is necessary for programme delivery and safety.
Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Email: [email protected]
Address: 142 West George Street, Glasgow G2 2HG
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.